ALPHA CONSTRUCTION & REMODELING GROUP, LLC

VIctus Handyman Group & QuickFix Handyman 360

The English version of this Privacy Policy is the authoritative and governing version. As a convenience only, a Spanish translation of this Privacy Policy may be made available at www.alphaconstructiong.info. Please note that you assume all risk in relying on any translation of this Privacy Policy.

This Privacy Policy describes the privacy practices of Alpha Construction & Remodeling Group, LLC, Victus Handyman Group &. QuickFix Handyman 360 and our affiliates (collectively, "Alpha Construction," "we," "our," or "us") in connection with the information we collect about you, including through our website www.alphaconstructiong.info and other websites, microsites, or mobile applications operated by or for us that link to this policy (collectively, the "Alpha Construction Site"), wireless network services in our offices ("Alpha Construction Wi-Fi"), interactions with us in our customer care, membership, or project management offices (collectively, "Offices and Service Centers"), or the official social media pages we operate on Facebook, Instagram, Twitter, LinkedIn, and other platforms ("Social Media Pages").

This Privacy Policy also applies to information we collect when you interact with us via phone, text message, and email.

IMPORTANT: THIS PRIVACY POLICY IS SUBJECT TO ALPHA CONSTRUCTION’S TERMS OF USE, INCLUDING THE DISPUTE RESOLUTION PROVISIONS THEREIN, WHICH (I) LIMITS OUR LIABILITY TO YOU, (II) ELIMINATES YOUR RIGHT TO A TRIAL BY JURY, AND (III) REQUIRES YOU TO RESOLVE DISPUTES WITH US ON AN INDIVIDUAL BASIS AND NOT AS A PART OF ANY CLASS OR REPRESENTATIVE ACTION AND THROUGH FINAL AND BINDING ARBITRATION. THE FOREGOING TERMS APPLY REGARDLESS OF CURRENT MEMBERSHIP OR CONTRACT STATUS. PLEASE REVIEW THIS PRIVACY POLICY CAREFULLY.

This Privacy Policy does not apply to the practices of third parties, including our Member Service Partners (third parties whom we partner with for specialized design, engineering, or member offers) to the extent you provide information directly to them. Any information that you provide directly to third parties is subject to their own privacy policies.

We reserve the right to change this Privacy Policy at any time. We will post the date the policy was last revised to help you determine whether any changes have been made.

COMMITMENT TO PRIVACY

We know that you care about how your information is used and shared, and your ability to make informed choices about the use of your information is important to us. We want to help you understand the information we collect about you, how it is used, how it is shared, and the safeguards that we have in place to protect it.

INFORMATION WE OBTAIN

We collect personal information about you in various ways, such as when you purchase, renew, or modify your service membership, request construction or remodeling estimates, contract our project services, visit our offices, create an account on the Alpha Construction Site, contact our customer care agents, apply for a job with us, access Alpha Construction Wi-Fi, sign up for our newsletters, or participate in surveys and promotions.

Personal Information You Provide Depending on the nature of your interactions with us, you may provide us with certain types of personal information, including:

Identifiers: Name, mailing address, billing address, construction project address, email address, phone number, and social media account details.

Online Account Information: Log-in credentials (username and password) for the Alpha Construction Site, account preferences, and project details.

Transactional Information: Payment details (credit/debit card info, bank account information for transfers), billing history, signed service contracts, and transaction records related to your construction projects.

Communications Records: Recordings and text records of your calls, chats, text messages, or emails with our automated or live customer service agents, including any photographs or videos of your property shared for remodeling estimates.

Commercial Information: Construction or remodeling services contracted, project history, requested budgets, and any membership or loyalty program participation information.

Submitted Content: Comments, testimonials, reviews of completed projects, and before-and-after photos of construction works submitted to our site or social media pages.

Unsubmitted Content: Information you type into project estimation forms or search bars on our site, even if you do not click submit.

Demographic Information: Birthdate, gender, and ZIP code.

Membership Information: Membership number and verification details (such as a driver’s license) to confirm your eligibility for specific membership benefits, financing, or reward programs.

Job Applications: Resumes, cover letters, and employment/educational history if you apply for a position with our construction group.

Inferences: Analysis drawn from your information regarding your design preferences, construction needs, and consumer behavior.

Note: As a specialized provider offering construction memberships and contracted services, if you choose not to provide us with the requested information, we may not be able to provide you with certain services, manage your membership, or fulfill your construction contracts.

Personal Information Obtained from Other Sources and Automated Technologies.

Device and Cookie Information: When you visit the Alpha Construction Site, we automatically collect your IP address, browser type, device identifiers, cookies, and tracking pixels to analyze site traffic and improve your browsing experience.

Geolocation Data: General or precise location data from your mobile device to help you locate our project offices or receive localized service offers.

Video and Audio Information: Images, video, and audio data collected through CCTV security cameras at our commercial offices or authorized construction job sites for security, loss prevention, and project quality control purposes, where permitted by law.

HOW DO WE USE YOUR INFORMATION?

We generally use the information we collect for the following essential purposes:

Providing and Improving Services: Delivering the contracted construction and remodeling projects; processing your payments and financial transactions; managing estimates, contracts, and change orders; administering your membership; and analyzing project performance.

Communicating with You: Sending you project status updates, responding to your inquiries, and delivering promotional materials, remodeling offers, and membership discount benefits via email, text message, phone call, or direct mail.

Safety and Security: Maintaining the security of the Alpha Construction Site, preventing financial fraud in project transactions, and protecting our staff, assets, and properties through video surveillance.

Legal and Business Purposes: Complying with local building regulations, tax obligations, responding to legal processes, and evaluating corporate transactions (such as a merger, restructuring, or asset transfer).

HOW DO WE SHARE YOUR INFORMATION?

Alpha Construction may share your personal information under strict circumstances with the following categories of third parties:

Service Providers and Subcontractors: Independent contractors, vendors, and suppliers who assist in the physical execution of construction works, web hosting providers, payment processors, marketing agencies, and IT support providers.

Business Partners: Third parties with whom we partner to offer complementary services (such as interior designers, engineers, or project financing entities), subject to your right to opt out.

Legal Requirements: Government or regulatory authorities when required by building codes, subpoenas, court orders, or to protect the rights, safety, and property of the company and our clients.

IS MY INFORMATION SECURE?

We maintain administrative, technical, and physical safeguards designed to protect your personal information against accidental, unlawful, or unauthorized access, destruction, loss, alteration, disclosure, or use of your contractual and financial data.

WHAT RIGHTS AND CHOICES DO I HAVE?

Wi-Fi and Location Data: You can stop or restrict the collection of location and network data by adjusting the privacy and security settings on your mobile device.

Marketing Opt-Out: You can opt out of receiving promotional emails, text messages, or telemarketing calls by clicking the "unsubscribe" link at the bottom of our emails or contacting us directly using the channels provided below.

State Privacy Rights: Depending on your state of residence (e.g., California), you may have the right to request access to, correction of, or deletion of your personal information, as well as the right to opt out of the sale or processing of your data for targeted advertising.

INFORMATION WE COLLECT

We may collect personal information directly from you, including but not limited to: Contact Information: Name, email address, physical address, and phone number.

Consent Data: Your explicit opt-in consent to receive marketing or informational text messages.

Technical Data: IP address, browser type, and usage details when you visit our website.

HOW WE USE YOUR INFORMATION:

We use the information we collect to: Deliver the products, services, or information you request. Provide customer support and respond to inquiries. Send you updates, alerts, and promotional messages (where you have explicitly opted in to receive them).

We will not share, sell, rent, or disclose your personal information or phone numbers collected for SMS consent to third parties or affiliates for marketing or promotional purposes.

SMS AND MOBILE MESSAGING PRIVACY (A2P Compliance)

We highly value your privacy regarding mobile communications. Important Note on Sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with or sold to any third parties under any circumstances.

Mobile Information Privacy & Data Sharing

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We do not sell, rent, or trade phone numbers or SMS consent data to any external parties under any circumstances.

Handyman 360 – Mobile Messaging Terms & Conditions

By opting in to or using the Handyman 360 mobile messaging service, you agree to the following terms:

Program Description: Handyman 360 uses SMS to send account updates, service confirmations, appointment reminders, system alerts, and promotional offers related to your home maintenance services.

Message Frequency: Message frequency varies based on user activity and account status (e.g., up to 4 messages per month).

Cost: Message and data rates may apply depending on your wireless carrier plan.

Opt-Out Instructions: You can cancel the SMS service at any time. Simply reply STOP to any text message. After sending STOP, we will send you a one-time confirmation SMS to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

Help & Support: If you are experiencing issues with the messaging program or need assistance, reply HELP to any message, or contact our customer support team directly at [Insert Support Email] or [Insert Support Phone Number].

Carriers: Wireless carriers are not liable for delayed or undelivered messages.

OPT-IN AND CONSENT

By providing your phone number and checking the opt-in box on our forms, you agree to receive promotional, transactional, and marketing text messages from Alpha Construction & Remodeling Group, LLC. And VIctus Handyman Group, LLC. Consent to receive text messages is not a condition of purchase. Message frequency may vary.

HOW TO OPT-OUT (UNSUBSCRIBE).

You can cancel the SMS service at any time. Just text STOP to our shortcode or phone number. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.

HOW TO GET HELP:

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at info@alphaconstructiong.info or +1 972 750 2900 for Support.

DATA SECURITY:

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.

THIRD-PARTY LINKS:

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

CHANGES TO THIS PRIVACY POLICY:

We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date at the top.

INFORMATION ABOUT CHILDREN AND MINOR-SAFE CONTENT GUARANTEE

Strict Age Limitation & Data Protection

The Alpha Construction Site is intended for a general adult audience (such as adult homeowners and commercial clients) and is not designed for or targeted to children under 16 years of age. We do not knowingly collect, store, or solicit personal information from children under the age of 16. If we learn that we have inadvertently collected personal information from a child under 16, we will take immediate steps to delete that information from our databases. If you have reason to believe we might have collected data from a child under 16, please contact us immediately at 972-750-2900.

Minor-Safe and Family-Friendly Content Standards

To ensure absolute integrity and safety for any minor who may accidentally browse or view the Alpha Construction Site or our Social Media Pages, we strictly enforce a zero-tolerance policy for harmful material. We guarantee that our digital platforms and marketing communications contain:

No Explicit or Sexual Content: Absolutely no pornography, nudity, or sexually suggestive material of any kind.

No Alcohol, Tobacco, or Controlled Substances: No promotion, depiction, or endorsement of alcohol, smoking, vaping, or drugs.

No Profanity or Offensive Language: No vulgarity, slurs, hate speech, or inappropriate/high-sounding words that violate a clean, family-friendly environment.

No Violence or Dangerous Materials: No depictions of violence, hazardous activities, or anything that could compromise the psychological, emotional, or physical integrity of a minor.

Our digital presence is dedicated entirely to professional, clean, and family-safe construction, remodeling, and membership services.

INFORMATION ABOUT CHILDREN UNDER 16

The Alpha Construction Site is intended for a general audience (homeowners and commercial clients) and is not targeted to children under 16 years of age. We do not knowingly collect or store personal information from children under 16. If we learn we have collected such data, it will be deleted immediately.

HOW DO I CONTACT ALPHA CONSTRUCTION OR Victus Handyman Group &. QuickFix Handyman 360?

If you have any questions, comments, or concerns regarding this Privacy Policy, or wish to exercise your data rights, please contact us at:

Support Website: www.alphaconstructiong.info

Contact Phone Number: 972-750-2900

Mailing Address:
Alpha Construction & Remodeling Group, LLC
Attn: Customer Care / Privacy Department
[Insert Physical Street Address, City, State, ZIP Code]

Miscellaneous and Governing Law

Your access to or use of the Alpha Construction Site constitutes your agreement to follow and be bound by our Terms of Use. Any dispute, claim, or controversy arising out of this Privacy Policy will be governed by the Federal Arbitration Act ("FAA") and resolved solely by binding individual arbitration under the rules of the American Arbitration Association (AAA), waiving any right to a trial by jury or to participate in class actions.

Our Privacy Policy